Fraktpolicy

Shipping Process & Time:

At dwah.se, we strive to ensure your shopping experience is smooth and seamless. Below, you will find all the details related to our shipping process.

1. Order Processing Time

• Processing Time: Orders are typically processed within 1-3 business days after the order is placed. During high-demand periods (e.g., holidays), processing may take up to 5 business days.
• Order Confirmation: You will receive an email confirmation once your order has been successfully placed.

2. Shipping Methods and Time

We offer reliable and efficient shipping methods to deliver your products safely.

• Standard Shipping (within Sweden): 8–12 business days.
• International Shipping: 7–14 business days (depending on the destination).
• Courier Partners: We collaborate with trusted courier services to ensure timely deliveries. Tracking information will be shared via email once your order is dispatched.

3. Shipping Charges

• Within Sweden: Free shipping for all orders.
• International Orders: Shipping charges vary depending on the delivery location and package weight. Shipping costs will be calculated at checkout.

4. Order Tracking

Once your order is shipped, you will receive a tracking number via email. You can use this to track your shipment status. If you do not receive a tracking email, please check your spam folder or contact us at support@dwah.se

 

5. Customs and Import Duties

For international orders:

• Any customs or import duties applied once the package reaches its destination are the responsibility of the customer.
• Delays caused by customs are beyond our control, but we will provide support where possible.

For Return and Refund. Please review our Return and Refund Policy carefully.